Frequently Asked Questions
Everything you need to know about our timeless timepieces and service.
How long does shipping take for my Braun clock or watch?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy for fashion accessories?
We offer a 30-day return policy. Items must be in their original, unworn condition with all packaging and protective films intact to be eligible for a full refund.
Do Braun timepieces come with a warranty?
Yes, all our clocks and watches are covered by a 2-year manufacturer's warranty that protects against defects in materials and workmanship.
How do I care for my watch strap?
For leather straps, avoid contact with water and perfumes. For rubber or mesh straps, simply wipe with a damp cloth and mild soap to maintain their sleek appearance.
Are your watches water-resistant?
Water resistance varies by model. Most of our fashion watches are rated at 3ATM or 5ATM, meaning they can withstand splashes or brief immersion, but are not suitable for swimming.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.