Returns & Exchanges
At Braun-Clocks, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return any unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original Braun-Clocks packaging, ensuring all tags and protective films are intact to qualify for a full refund.
Ship Your Items
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing